Nearshore Outsource
NOC Solutions
Versatel's NOC provides dedicated telecom support
solutions 24x7x365 for Solutions Providers,
Software Companies and Enterprises
Benefits of Nearshore Support
Nearshore support allows native English and Spanish speaking engineers
to interact in the same timezones that our customers are located. This leads to a
more relatable and professional customer experience.
Our Services
We provide mission critical support, monitoring and
customer interaction solutions.
Our NOC uses sophisticated event management
ticketing and SLA tracking to ensure timely
responses to customers, vendors and staff.
Technologies
Supported
We support all manner of telecom solutions,
including session border controllers, onboarding
provisioning software, OSS/BSS systems, ticketing
and monitoring tools.